RESERVE YOUR EXPERIENCE
Your time at B. Monroe is not just another appointment—it’s time well spent.
Whether you’re coming in for something familiar or trying something new, we make it easy to find the service, stylist, and timing that work best for you. Take your time, explore your options, and reserve some me time. If you ever need help, our team is just a call away.
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OUR APPOINTMENT POLICIES
Please arrive 10 minutes early to your appointment to ensure you receive your full service. We recommend that you book your next appointment prior to leaving the salon so that we can be sure to accommodate your schedule.
If you are running late, we will do everything possible to accommodate you. If you are more than 15 minutes late, we reserve the right to modify the scheduled services and reschedule the services or appointment as needed.
- We regret that we cannot be responsible for loss or damage to personal articles.
- Please keep all valuable items with you during your service.
- Please advise our staff of any allergies or sensitivities you may have.
- Our employees work as a team. If for any reason you are uncomfortable with the service provider you have reserved, another team member can be made available to you.
OUR CANCELLATION/NO-SHOW POLICIES
Time is valuable, and we want to support our guests in keeping track of their upcoming reservations while also respecting our stylists’ schedules. We understand that things come up, and the occasional last-minute change is sometimes unavoidable. At B. Monroe, we utilize a 4-3-2-1 confirmation system to remind guests of their appointments and confirm bookings—our Guest Experience Experts will reach out via email, then text, then phone call starting four days in advance. If you need to cancel or reschedule, we kindly ask for at least 24 hours’ notice. Any cancellation, reschedule, or no-show within 24 hours of your scheduled appointment will result in your account being flagged, and we will require a prepaid deposit of half of the estimated service amount to reserve a future appointment. Or you may choose to be taken care of as a walk-in guest at either of our salon locations. A walk-in guest will be taken care of on a first come, first serve basis.
It is very important to us that both stylists and clients protect the time scheduled for appointments. We hope this policy will help to cut down on no-shows and last minute cancellations/rescheduling and, therefore, allow us to ensure that our guests receive the best B. Monroe Experience.
You may notify us of cancellation or rescheduling via phone call, voicemail, or email.
→ CLICK HERE to review all of our policies.